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In 2020, we were given the Galien Coup de Cœur du Jury Award for Patient Support.

This prize was awarded to us for our national helpline : Écoute Famiréa. This helpline is designed to provide support and information to the family members of patients hospitalised in intensive care units in France.

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In the intensive care unit of the Saint Louis Hospital, Famiréa’s research has had a major impact.

Family members of patients hospitalised in the Intensive Care Unit during the third wave of COVID-19 and members of the medical and paramedical team talk about their experience to Libération.

Doctors tell Le Monde about the difficult choices that have had to be made at times during the COVID-19 pandemic and the importance of communication within the medical teams and between them and the families of intensive care unit patients.